Your pension in your pocket
Our app makes it easy to keep an eye on your pension and plan for the future.
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Questions we're often asked
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There are four ways you can find out about your charges:
- Check your policy documents
- Look at your providers’ websites
- Log in and view your pension details online
- Contact your other providers.
If you’d like to know more about our charges, contact us.
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We won’t charge you to transfer your pensions to us. Your other providers may charge you for transferring out of their pension.
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You can transfer most pensions to us online, but not all. Common reasons we can’t accept a pension include:
- It has benefits which may be valuable. If you transfer, you’d give these up
- It’s with an overseas provider
- You only want to transfer part of your pension
- You’ve taken an income or a tax-free lump sum from the pension
- It’s a final salary pension
- An employer is currently paying into your pension
- It’s subject to a bankruptcy order, or pension earmarking or sharing order, or other receiving orders
- It has been, or will be, set up using ‘disqualifying’ pension credits from a pension sharing order (i.e. the order applied to a pension already in payment or income drawdown).
For more about pensions we can accept, read our guide.