Report a scam

If you think you’re a victim of fraud, email us at

Please give as much information as you can about the fraudulent activity and your concerns, as well as your:

  • Full name
  • Postcode
  • Policy number

This email address can only service queries about potential fraudulent activity and concerns you may have about the safety of your personal details or products you hold with us.

For any other queries, please visit our contact us page.

Did you know you can report a crime to, or get general advice from, Action Fraud. They help banks, and other companies like us, combat fraud. Call 0300 123 2040. Lines are open Monday to Friday 9am-6pm. If you’re a text phone user call 0300 123 2050.