Help and contact
Ways to get in touch
Download our app
Get your pension in your pocket with our app. Check your recent payments, see its current value and what it could be worth in the future.
Manage your pension online
Register to view and manage your pension on our website. You'll be able to see the value of your pension and check your recent payments.
So we can get you to the right team as quickly as possible, have your policy number ready. We’re here between
9am and 5pm, Monday to Friday. We may record and monitor calls to help us improve our service.
Pensions and annuities
Taking money from your pension
From age 55 (increasing to 57 from 2028) you can choose to take some or all of your pension pot. Find out more about cashing in your pension.
If you’ve already taken money from your pension and would like to take more, contact us.
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This is a pension set up by your employer.
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This is a pension you've opened yourself, with a financial adviser or in a branch.
If your policy number starts with EM, visit Scottish Widows Platform.
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Investments
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If your policy number starts with EM, visit Scottish Widows Platform.
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Life insurance
Tell us about a change in your health by filling in an ill health notification or find out how to make a claim.
If you have a Clerical Medical Life Insurance policy, visit Clerical Medical.
Scottish Widows Bank
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You can use our secure online form to get in touch.