Existing customers

We’re here to support you for as long as you need us. In this section you’ll find helpful information about our products and ways to contact us.



Answers to your pension questions, plus pensions basics and useful information.


Annuities (guaranteed income for life)

Information about your annuity plan, which provides you with a guaranteed income for life.



Information about our ISA and OEIC investment products.


Investment bonds

Information about our investment bonds.


Life Insurance

Information to help you manage your life insurance policy.


Information about the with-profits fund and how we manage it.

Contact us

Ways of getting in touch by phone, email or post.

Get in touch

We want to make sure we keep you updated so you’re in control of your plans. Let us know your communications preferences so we can keep you informed.

Keep in touch

Independent Governance Committee (IGC)

The IGC is a panel of experts with the aim of helping our customers get the best outcomes at retirement.