Extra help

We’re here if you need any extra help.

Life doesn’t always go to plan, so we’re here for you if you need a little extra help and support. Find links to useful information and details on how to get in touch with us below.

Some of the links below go through to Lloyds Bank, who, like Scottish Widows, are part of Lloyds Banking Group, and have some really useful help and information.

What to do if you’re concerned about money

If you’re worried about money or pensions, we’re here to help. We’ve got some online resources below, you can call us on 0345 716 6777 Mon to Fri 9am–5pm and if you’d like to speak to someone in person you can pop into any of our Halifax, Bank of Scotland and Lloyds Bank branches.

Dealing with cancer

If you or someone you know has been affected by cancer, we know how tough it can be. Our cancer support team can help.

Our partners at MacMillan Cancer Support have also helped millions cope with the effects and emotional shock that a cancer diagnosis can have.

If you’re experiencing abuse

If you or someone you know is experiencing financial, or domestic abuse, we have people on hand to support you. If you’re worried that someone you know might be experiencing abuse, we can also help you understand what to look out for.

You can also download our financial abuse support guide for more information on how we can help and details of other organisations you can contact for practical help and support.

Get in touch with us

If you’re worried about anything else, you can get in touch with us by phone using the relevant number on our Contact Us page or by completing our General Enquiry form.