With you all the way

We’re proud to partner Macmillan Cancer Support

Macmillan Cancer Support logo

If you or a loved one are living with or affected by cancer, the diagnosis alone can be overwhelming. To help you move forward, we’ve partnered with Macmillan to support our customers affected by cancer and help to minimise any impact on your finances.

Macmillan Cancer Support do whatever it takes to support everyone affected by cancer, with a range of practical, emotional, and personal support, for as long as it’s needed.

We’re working with Macmillan in a number of different ways and there is a wide variety of support available:

  • Scottish Widows can refer you to Macmillan, who can support you financially, emotionally, and practically.
  • If you are diagnosed with cancer, you may be able to receive support from a Macmillan Cancer Support Nurse, which means we can settle your life or critical illness claim quicker.*
    *(SW internal research 2020)
  • If you have been diagnosed with cancer, we may be able to pay up to £3000 upfront while your Critical Illness claim is being processed.

Macmillan has trained our colleagues so we can be there to support you when you need it most. It’s important to us to understand the impact cancer can have on our customers’ lives. And the training, tools and guidance Macmillan has provided us allows our colleagues to make sure you get the right help for you.

Ways in which Macmillan can help

Financial support

Macmillan is there for you if you're worried about how cancer will affect your finances. Their advisers can help you to find the right type of support for you, including welfare rights advice, energy advice and they can identify if you're entitled to any benefit support.

Emotional Support

A cancer diagnosis can be a lot to handle, no matter what stage of the journey you are at, Macmillan is there to support you from diagnosis and beyond. Macmillan Cancer Support Line offers help to you and your loved ones. There are also 900 local groups across the UK, as well as online or telephone options.

Practical Support

Living with cancer can change your day-to-day life. Sometimes the easiest of tasks can be harder to do. Macmillan is there to listen and support you wherever help is needed. As well as online communities and local support groups, Macmillan also has information and support centres across the UK for people affected by cancer.

Work support

The law protects you from being treated unfairly if you have or have had cancer. Macmillan has information on your rights that will help you talk to your employer. Macmillan also provides help to the self-employed, carers and employers as well, with training and resources offered to support staff affected by cancer.

Clinical support

Macmillan nurses can support you through your cancer journey. They are specialists at what they do, helping you understand your cancer diagnosis and treatment options. A clinical nurse specialist (CNS) can support you with gathering medical evidence required, such as letters from your GP or consultant, which may be needed by us to pay your protection policy.

Online Community support

The Macmillan community is free to join. It’s place for people who are affected by cancer to talk about the problems they face, at any stage of their journey. You can connect with people going through similar experiences, who can give you practical tips and emotional support. You also have the option to speak anonymously.

Further help

Making a claim

If you need to make a claim, visit our how to claim page.

Call Macmillan Cancer Support

To speak to Macmillan Cancer Support, call free on 0808 808 0000 (8am – 8pm, 7 days a week).

Visit online

Visit www.macmillan.org.uk.