At Scottish Widows, we put our customers and colleagues first. We’re working hard to be a fully inclusive pensions, investments and life insurance provider, representing the people we serve.
Taking on your future together means speaking up if we feel something is wrong, or causes harm and offence. We will stand up and challenge racist, sexist, homophobic and any other type of behaviour that acts against our principles and to champion our customers and colleagues.
We stand against discrimination and inappropriate behaviour in all forms, whether racist, sexist, homophobic, transphobic or ableist, regardless of whether this happens in person, over the phone, online or on our social media channels. We will take action and this could include account closure or contacting the police if necessary.
We are committed to representing, understanding and championing all types of people. We are on a journey to ensure that everything we do reflects this belief. We know we won’t always get things right ourselves but we’re committed to always striving to do better, for our customers, colleagues and communities.