We've changed the way we calculate your policy's value
The changes we've made
We sent you a letter in February 2023 explaining a change to the way we’ll calculate your policy’s value and why we’re making it. The new technology we’ll be using means we’ll calculate Asset Shares individually and more frequently.
We’ve now changed how your policy’s value is calculated. Any value or settlement amount may be different to a previous policy valuation you received.
If you have any questions or need further information you can call us on:
For endowment policies: 0345 755 6557
For pension or whole of life policies: 0345 716 6777
We’re open Monday to Friday, 9am to 5pm. Please have your policy number to hand if you do call.