What to do before your call

We’ll ask you about any pensions you’d like to transfer to us when you call. Here, we help you prepare.

This section explains

  • How to find out about your other pensions
  • Why it’s worth checking how much you pay in charges
  • What details you’ll need to hand when you call.

How you can find out about your other pensions

You’ll find some details about your other pensions in your policy or scheme documents. You can also contact your other providers to find out more.

Before you transfer, it's also worth comparing how much you’re paying in charges for your pensions. We will talk to you about your Scottish Widows pensions, but not pensions with other providers.

If you’d like to find out more about your pensions, such as their features or charges, use our checklist so you know what to ask.

If you’d like to talk to us about moving your other pensions to Scottish Widows, call us on:

0345 835 5419

We’ll tell you about what’s involved and what your options are. If you decide you’d like to go ahead and transfer, we can arrange this for you during your call.

Lines are open 9am–5pm Monday to Friday.

This information is not the same thing as advice.
Read more about advice and find out which type might be right for you.

If you’d like to find out more about pension transfers, get in touch today.

Call us

Call our Pension helpdesk,
Monday and Friday (9am-6pm).

0345 608 0380

Questions we're often asked

We won’t charge you to transfer your pensions to us. Your other providers may charge you for transferring out of their pension.

The information here is not the same thing as advice. Our website and Pension Helpdesk will give you guidance about pension transfers, so you can make your own decision. We won’t advise you what to do.

If you’d like more support, you can speak to an independent financial adviser. You’ll pay a fee for this advice.

You can find an adviser at