Contact us

If you have any questions or concerns about the Transfer, please call or write to us using the details below. We may be able to address any concerns in advance of the High Court Hearing. If you believe you may be negatively affected by the Transfer, you can also raise your concerns or objections to the High Court.

You can do this by:

  • Calling our helpline or writing to us by email or post at the addresses given below. If you contact us with an objection, we’ll reply to you and send your objection and our reply to the High Court, the Independent Expert and our regulators. Please raise any objection with us as soon as possible and preferably before 12th June 2019.
  • Appearing in person (or through a legal representative) at the Court Hearing. If you wish to do this, please contact us using the details below. By informing us, we will be able to let you know more details of the Court Hearing once they are known or inform you if there are any changes to the date of the Court Hearing. We may also be able to address any concerns in advance of the Court Hearing.
  • After the Court Hearing, which is expected to take place on 12th June 2019, we will confirm the decision on this website.


By phone

You can call our dedicated support team on

0800 678 3515

(or +44 1242 664016 if calling from overseas)

Our dedicated support team will be available from Monday 18th February 2019.

Lines will be open from:
8am to 6pm (Monday to Friday)
9am to 12.30pm (Saturday)

By email

You can email us at

In writing

You can write to us at:
Scottish Widows
PO Box 1315
GL50 9DL

If you write or email us, please quote your Scheme name and your Plan number.