Want a quick look at our online intermediary protection journey? Or need some help with a particular step of the journey? If the answer to either is ‘yes’ then you've come to the right page.
Here you’ll find a range of online guides and supporting information to help you quickly get a feel for what our online journey looks like and how it works. You’ll also find more detailed, step by step user guides taking you through how to use the service and/or complete any of the stages.
You can pause, review and fast forward through the online guides at any time using the buttons shown on screen.
These guides will quickly give you an overview of what our online journey looks like, what happens and where. If you’ve not used our online protection service before then we recommend taking a look at these first.
Online journey overview 7.57 mins
Watch the end to end overview of your online protection journey - how to quote, apply and go on risk.
- Quotes 3.25 mins
Watch the overview for just the quotes stage.
- Apply 2.59 mins
Take a look at the apply stage overview.
- Go On Risk 1.33 mins
View the overview for completing applications.
Below you’ll find our user guides – these are our more detailed guides taking you through each stage of the online journey, step by step. We’ll show you what happens on each page, the options that are available and we’ll also highlight useful information to help you get the most out of your journey.
Remember, to use our online services you need to have a live Scottish Widows agency and be registered for our eServices – to find out how to get either of these, take a look here.