For new mortgage enquiries, further borrowing and product transfers: 0345 845 0110
For commission enquiries and password resets: 0345 845 0110 - choose option 1
For an update on an existing application, please call your case handler (you'll be given the direct number for your case handler once the fully packaged application is assigned).
For Savings enquiries: 0345 845 0829
For customer services: 0345 845 0829