Access Keys

Call us now on 0845 767 8910 0845 608 0375 0845 845 1004 0845 608 0388 0845 755 6557 0845 716 6777 0845 845 2222*



Service Availability

Our eServices are available Mon–Fri 8am–8pm and Sat 8am–5pm. Some of our products may be available outside these hours.


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Access our secure log in

Pensions, Corporate Pensions and Investments (including stocks and shares ISAs)

Access your individual information. You will need your customer ID, PIN and date of birth to access your account. Please note: online accounts are for current policy holders only.

We are experiencing administrative difficulties which have prevented us from allocating premiums to some schemes within our normal service levels. Action is being taken to resolve this as quickly as possible. All ‘employee contributions’, ‘employer contributions’ and ‘tax relief’ will be applied to your policy and units will be purchased at the price applicable on the day which these contribution would normally have been applied to your policy to ensure there is no personal loss to you.

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Scottish Widows Bank – Savings and Mortgages

Access your Scottish Widows Bank account information with our Internet Banking service. You need to enter your customer ID and Password.

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Not registered?

If you do not already have a Customer ID and password you will have to register to use this service. To register please call 0845 845 0829. Open 8am until 6pm weekdays (from 10am Wednesdays).

Corporate Pension Employers and Scheme Administrators

You will need your Customer ID and PIN to access your scheme details.

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Are you ready for automatic enrolment? Visit our pensions reform microsite and let us know your staging date.

Payroll Administrators

You will need your Customer ID and PIN to access your scheme details.

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Automatic Enrolment – AssistMe Users

You will need your username and password to access AssistMe, our automatic enrolment solution. First time user? Have a look at our getting started page.

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Corporate Pension Scheme Advisers

Please note this site is for financial advisers and intermediaries only.

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You will need your Customer ID and PIN to access your scheme details. If you have a Unipass certificate installed on your PC please use the Log in with Unipass link.

Log in Log in with Unipass

Register

If you do not already have a Customer ID and PIN you will have to register to use this service.

Register

Getting help and support

If you need any help when using our online system, you can contact our helpline on 0845 769 7888*, which is open between 8am and 6pm weekdays and 9am and 12.30pm on Saturday. If you need help outside of these hours, please complete this form.

Security information on protecting your personal data and encrypting your personal details.

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