Frequently asked Questions
How do I contact Scottish Widows?
I have changed service provider, what do I need to do with Scottish Widows?
will have to be completed. I have changed from one network to another – what do I need to do to ensure I can continue to service my clients?
- In order to retain your existing agency with Scottish Widows, we will require written agreement to transfer business from your previous network. We will also require written confirmation of acceptance of the liability (for all transferred business) from your new network.
- Should you wish to transfer your existing business to a new Scottish Widows agency, we will require a written request from your new network, along with confirmation of the acceptance of the liability. Agreement to transfer the business will also be required form your previous network.
How often do SW issue commissions?
I have taken over/ have been taken over by another intermediary business – what do I need to do to allow me to service these clients?
- If you are an appointed representative (joining another company as an appointed representative) we will require written agreement to the transfer from your old company and written acceptance of all business and liability from the new company.
- If you are an appointed representative (becoming directly authorised with the FSA) we will require written agreement to the transfer from your old company and written acceptance of all business and liability from your new directly authorised company.
- If you are a directly authorised IFA, taking over someone else's business, we require written agreement to the transfer (from the company you are taking over) and acceptance of all business and liability from you.
How do I contact SW with any commission queries I may have?
- Call 08457 581 638
- Email commission.mailbox@scottishwidows.co.uk
- Fax 0131 557 8779
My agency address has changed, what information do I need to send Scottish Widows?
Written confirmation of the new address and your Scottish Widows agency number.
I would like to take out a non-indemnity agency (as well as my existing Indemnity agency), what do I need to do?
If you are Directly Authorised. once you have completed the Agency Application for an Indemnity agency and one has been granted, we require a written request for a non-indemnity agency. If you are an Appointed representative, we require a written request from your authorised company.
I have a new RI joining the firm & I require an agency for him under my agreement – what do I need to do?
A written request on headed notepaper, requesting a new agency for the new RI will suffice.
I am changing from a Ltd to PLC Company what to do you require from me?
If it is purely a status change all we require is a copy of your name change certificate. If your FSA number is changing we will require a new Agency Application to be completed.
I am changing my status from an AR to become directly authorised. What do I need to do?
If it is purely a status change all we require is a copy of your name change certificate. If your FSA number is changing we will require a new Agency Application to be completed.
