Registration FAQs

Below you will find some of the most commonly experienced problems relating to registration.

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Why when I try to register am I taken to the Adviserwise registration details? When registering I get 'We are currently experiencing an error, please try again later' Whilst registering I am asked to choose my Access Controller, but that person has left How do I get a Unipass digital certificate? I have a username and password, how do I switch to Unipass? What is ORIGO? FIRST REGISTRANT: What is a firm access controller/supervisor? FIRST REGISTRANT: What is the access controller/supervisor responsible for? FIRST REGISTRANT: What access levels are available? How does the access controller/supervisor enable the different access controls? What if I do not want to be a firm access controller/supervisor? Our firm has recently changed FCA numbers, do I need to re-register?
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More information?


If you would like to speak to somebody in person please contact the web support team on 0345 769 7888 or email websupport@scottishwidows.co.uk

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Scottish Widows Limited. Registered in England and Wales No. 3196171. Registered office in the United Kingdom at 25 Gresham Street, London EC2V 7HN. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 181655.

Scottish Widows Unit Trust Managers Limited. Registered in England and Wales No. 1629925. Registered Office in the United Kingdom at Charlton Place, Andover, Hampshire SP10 1RE. Tel: 0345 300 2244. Authorised and regulated by the Financial Conduct Authority. Financial Services Register number 122129.

HBOS Investment Fund Managers Limited, registered in England number 941082. Registered office in the United Kingdom at Trinity Road, Halifax, West Yorkshire HX1 2RG. Authorised and regulated by the Financial Conduct Authority. Financial Services Register number 119223.

Scottish Widows Bank is a trading name of Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.

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