Single Sign On matching FAQs

How does matching affect me?

Single Sign On matches your Scottish Widows and Clerical Medical account to provide you access to our  full range of eServices.

During the Single Sign On account matching process there are five common outcomes which we have outlined below. 

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I have previously registered for both Scottish Widows and Clerical Medical eServices I have previously only registered for Scottish Widows eServices but not Clerical Medical I have previously only registered for Clerical Medical eServices but not Scottish Widows Only registered for Scottish Widows eServices so no agreed terms with Clerical Medical Only registered for Clerical Medical eServices so no agreed terms with Scottish Widows
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More information?


If you would like to speak to somebody in person please contact the web support team on 0345 769 7888 or email websupport@scottishwidows.co.uk

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Scottish Widows Limited. Registered in England and Wales No. 3196171. Registered office in the United Kingdom at 25 Gresham Street, London EC2V 7HN. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 181655.

Scottish Widows Unit Trust Managers Limited. Registered in England and Wales No. 1629925. Registered Office in the United Kingdom at Charlton Place, Andover, Hampshire SP10 1RE. Tel: 0345 300 2244. Authorised and regulated by the Financial Conduct Authority. Financial Services Register number 122129.

HBOS Investment Fund Managers Limited, registered in England number 941082. Registered office in the United Kingdom at Trinity Road, Halifax, West Yorkshire HX1 2RG. Authorised and regulated by the Financial Conduct Authority. Financial Services Register number 119223.

Scottish Widows Bank is a trading name of Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.

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