We've made it easy for you to get in touch
Whether you'd like to get in touch with us by post, phone or email, all the details are listed below, by department.
Write to us
Head Office
Scottish Widows
PO Box 17036
69 Morrison Street
Edinburgh
EH3 8YF
Existing Business Servicing
Scottish Widows Plc
PO Box 902
15 Dalkeith Road
EDINBURGH
EH16 5BU
New Business Applications & Servicing
Scottish Widows Plc
New Business Processing
PO Box 13955
15 Dalkeith Road
EDINBURGH
EH16 5ZD
Transfer-In Applications
Scottish Widows Plc
Central Processing Transfer Unit (CPTU)
15 Dalkeith Road
EDINBURGH
EH16 5BU
Retirement Account Quotes and Existing Business Queries
Retirement Account
Scottish Widows Plc
Retirement Account
PO Box 28090
15 Dalkeith Road
Edinburgh
EH16 5UG
Telephone us
New Business Applications & Servicing
Phone: 08457 697 567
Fax: 0131 655 8781
Transfer-In Applications
Phone: 08457 166 768
08457 166 775
08457 166 776
Commission Support Department
Phone: 08457 581 638
Technical Helpdesk
Life contract technical questions
Phone: 0131 655 5177
Pension Technical questions
Phone: 0131 655 3892
Quotes and New Business Queries
Phone: 08457 697 567
Retirement Account Quotes and Existing Business Queries
New Business Quotes
Phone: 08457 166 733
Existing Business enquiries
Phone: 08457 166 770
Underwriting Team
Phone: 08457 5977 567
Pension Enquiries – Existing Business
Phone: 08457 556 557
Life and Investment Existing Business Enquiries
Phone: 08457 166 777
Retirement Options (Phased/Drawdown and Annuities)
Phone: 0131 655 6035
Fax: 0131 655 8640
Unit Trusts
Phone: 0845 300 2244
Dedicated FA phone numbers
0131 655 8910 and 0845 600 8910.
E-mail us
Transfer-In Applications
Email: Tvas.mailbox@scottishwidows.co.uk
Commission Support Department
Email: Commission.mailbox@scottishwidows.co.uk
Technical Helpdesk
Email: Pensions.technical@scottishwidows.co.uk
Quotes and New Business Queries
Email: Individual.quotes@scottishwidows.co.uk
Retirement Account Quotes and Existing Business Queries
For general enquiries or to have your call transferred to specific department, please call us on 0131 655 6000. We may record and monitor calls to help us to improve our service.
