Online Services
It has always been our aim to provide you with the highest possible standard of service, backed up by our 5 star status in the Financial Adviser Services Awards for 2001, 2002 and 2003. We’ve developed online mortgage services to make it even easier for you to do business with us.
Online KFIs
You can now have immediate access to fully compliant Scottish Widows Bank mortgage KFI’s outwith normal working hours. This is available for our Professional Mortgage and shows the current range of rates available to your client. These can be printed off and saved for future reference.
Online Agreement In Principle / applications – available for Professional Mortgages
Scottish Widows Bank has always based its decision making on individual assessment. Now we’ve extended this to our online Agreement In Principle and application.
Once you have completed the applicant’s personal income, financial details and mortgage needs sections of our online application you can choose to obtain an Agreement in Principle before continuing further. This can be done online immediately (without a credit check) or by choosing "Refer to Lender". The Refer to Lender option allows you to submit the case direct to Scottish Widows Bank where our Credit Team will carry out a credit search, individually assess the case and call you back within one hour (during normal working hours).
After completion of the Agreement in Principle, you have the option either to carry on with a full application or save the partially completed application – an option that is available throughout the online application. You can then return to complete it once your Agreement in Principle has been confirmed.
Once you have submitted an application you will need to send in some additional documentation. The details of what you will need to send us will be provided once you have completed the online application.
Case Tracking
Any mortgage applications submitted online or by post (including Lifetime Mortgage) under your Scottish Widows Bank agency number can be tracked electronically. This service will show details of your cases and the progress to date. Any outstanding items will be listed showing the dates they were requested together with other useful information.
You can retrieve any saved KFI’s, agreements in principle and applications from our Client History section.
Contact us
