Life Insurance

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Call us

So we can get you to the right team as quickly as possible, please have your plan or policy number ready. We’re available between 9am and 5pm, Monday to Friday.

Protection Policies (available before 2006)

Protection Policies (available before 2006)

Policies purchased from Scottish Widows, Lloyds Bank, Halifax and Clerical Medical, taken out before 2006.

0345 300 4455

 

Protection for Life (available 2006-2020)

Protection for Life (available 2006-2020)

Polices taken out via a bank branch or direct from Scottish Widows, between 2006-2020. 8-digit policy number starting with 5.
0345 300 0698

Scottish Widows Protect (available from 2015)

Scottish Widows Protect (available from 2015)

Policies taken out via a Financial Adviser or price comparison site. 8-digit policy number starting with 5.
0345 030 6240

Plan and Protect - Mortgage

Plan and Protect - Mortgage

Policies taken out through a Lloyds Bank, Halifax, or Bank of Scotland mortgage adviser, from October 2018. Policy numbers starting with 'SW5'.
0330 678 1060

Plan and Protect - Online banking

Plan and Protect - Online banking

Policies taken out through the Lloyds Bank, Halifax, or Bank of Scotland online banking, from March 2021. 12-digit policy number starting with 4.
0345 608 0378

My Life Insurance

My Life Insurance

6-digit policy numbers starting with a 1.
0800 849 6089

Other policy types

Other policy types

Halifax Total Mortgage Protection Plan (TMP), policy numbers starting with 'TMP'.
Halifax Reassurance Range inc. Level Life Cover Plan, Lump Sum Protection Plan, Decreasing Life Cover Plan, Mortgage Protection Plan, Family Income Life Plan and Family Income Benefit Plan.
0345 600 1194

 

Halifax/Bank of Scotland Over 50 Guaranteed Life Plan (provided by St Andrews Life Assurance).
0345 608 0390

 

Scottish Widows Life Cover For You
0844 324 9314

 

Virgin Life & Cancer Cover, 8 digits starting with 5.
0345 601 9645

 

If you have a Clerical Medical Life Insurance policy please visit Clerical Medical.

 

Find out more about our life insurance policies webpages.

Write to us

Write to us

Scottish Widows
PO Box 24171
69 Morrison Street
EDINBURGH
EH3 1HL

Please include the following information in your letter, so we can get back to you as quickly as possible:

  • your account, plan or policy number
  • your full name
  • your address
  • details of your request
  • how you would like us to reply to you by including your contact details (such as your telephone number or email address)
  • if you’re writing to us please include your signature, which gives us your consent to action your instructions.

Once we receive your letter, we aim to get back to you within 5 working days.

Protecting yourself from fraud

Protecting yourself from fraud

Update how you hear from us

Update how you hear from us

We want to make sure we keep you updated so you're in control of your plans. Let us know how you'd like us to contact you so we can keep you informed.