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Investments

Weekly peak times

Weekly peak times

Daily peak times

Daily peak times

Most of our customers have their call answered within 5 minutes, however during peak times, particularly a Monday, this may be slightly longer.

In order to get you to the right team as quickly as possible, please have your policy number ready and enter it when asked.

  UK callers International callers Opening Hours
Bonds & Endowments:
Phone UK: 0345 366 7725* +44 131 549 9779* Mon to Fri 8am–6pm,
Sat 9am–12.30pm
OEICS & ISAs:
Call to add a lump sum to an existing investment and topping up your investment
Phone UK:
Fax:
0345 300 2244*
0345 758 1950
+44 131 535 0457* Mon to Fri 8am–6pm,
Sat 9am–12.30pm
Your policy number will allow your call to be connected to somebody who can help you. Please have this to hand and enter it when asked.
Online enquiry form
New Customers:
Direct enquiries
Phone UK: 0345 608 0375* +44 131 655 5000* Mon to Fri 8am–6pm,
Saturday 9am–12.30pm
Request a call back
ISA
Request a call back
OEIC
Request a call back
Write to us:
Scottish Widows
15 Dalkeith Road
Edinburgh
EH16 5BU

*We may record and monitor calls to help us improve our service.