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Contact us

Contact for new and existing customers

Call, write or fax

For sales advice or enquiries
call us on 08457 678910*

or choose a time for us to call you back

(open 8am to 8pm weekdays,
9am to 5pm Saturday)

Fax us on: 0131 662 4053
Write to us at:
Scottish Widows
15 Dalkeith Road
Edinburgh
EH16 5BU



Book an appointment for a financial review

  • call 08457 678910* to book a review directly with Scottish Widows. We're open 8am to 8pm Monday to Friday and 9am to 5.00pm Saturday, or
  • call 0845 3 000 000* to book a review with Lloyds TSB. We're open 24 hours a day, 7 days a week. Or alternatively you can drop into your local Lloyds TSB branch.

Contacting us by telephone

Enquiry UK callers International callers
Sales advice or enquiries about new life, pension or investment products 08457 678910* +44 131 655 6000*
Enquiries about products you already hold with Scottish Widows, such as endowments (the House Purchase Savings Plan), Regular Savings Plan, Bonds, Life Cover and Pensions* 0845 716 6777* +44 131 655 6000*
Enquiries about OEICs and ISAs which you already hold with Scottish Widows* 0845 300 2244* +44 131 655 6000*
Enquiries about Scottish Widows Bank products 0845 845 0829* +44 131 655 6000*
Help with logging in or registering to our online services 0845 716 6747* +44 131 655 6000*
Lloyds TSB merger; member's helpline 08457 600 100* +44 131 655 6000*
General enquiries for policyholders 0845 716 6777* +44 131 655 6000*

Please note, you will be asked for your policy or plan number when you call. If you want to check the value of your policy you may wish to use our online service.

For numbers beginning with 0845, calls are charged at local rates.



* Telephone calls may be monitored and recorded to help improve our service. We are open from 8.00am - 6.00pm Monday to Friday.

As part of the Lloyds TSB Group, Scottish Widows is proud to be an Official Provider of the London 2012 Olympic and Paralympic Games