We've made it easy for you to get in touch
General enquiries
For
general enquiries
call us on 0845 845 0829*
*Open 8am to 9pm weekdays for Savings and Policy Loans (Wednesdays from 10am), 8am to 7pm weekdays for Mortgages (Wednesdays from 10am).
Fax us on: 0845 846 0829
For Internet Banking enquiries
call us on 0845 757 3444*
*Open 8am to 9pm weekdays (Wednesdays from 10am).
call us on 0845 845 0829*
*Open 8am to 9pm weekdays for Savings and Policy Loans (Wednesdays from 10am), 8am to 7pm weekdays for Mortgages (Wednesdays from 10am).
Fax us on: 0845 846 0829
For Internet Banking enquiries
call us on 0845 757 3444*
*Open 8am to 9pm weekdays (Wednesdays from 10am).
Write
to us at:
Scottish Widows Bank
PO Box 12757
67 Morrison Street
Edinburgh
EH3 8YJ
Scottish Widows Bank
PO Box 12757
67 Morrison Street
Edinburgh
EH3 8YJ
Contacting us online
- Scottish Widows Bank Product Enquiries For enquiries about Scottish Widows Bank's range of mortgage, savings accounts and policy loans.
- Journalist Enquiries For any press enquiries only.
- General feedback For suggestions and comments to help us to improve our online service.
Contacting us by telephone
| Enquiry | UK callers | Opening hours |
|---|---|---|
| New customers - Mortgage (Flexible, Professional, Graduate and Buy to Let) | 0845 845 0829 Choose option 2 for mortgages, option 2 for sales enquiries, hold, then option 2 to speak to the right team. |
Mon to Fri 8am to 7pm, Wed from 10am |
| New customers - Lifetime Mortgage or buying a property in Spain | 0845 845 0829 Choose option 2 for mortgages, option 2 for sales enquiries, hold, then option 1 to speak to the right team. |
Mon to Fri 8am to 7pm, Wed from 10am |
| Existing customers - Buying a new property | 0845 845 0829 Choose option 2 for mortgages, option 2 for sales enquiries, hold, then option 2 to speak to the right team. |
Mon to Fri 8am to 7pm, Wed from 10am |
| Existing customers - Looking for extra borrowing | 0845 845 0829 Choose option 2 for mortgages, option 2 for sales enquiries, hold, then option 1 to speak to the right team. |
Mon to Fri 8am to 7pm, Wed from 10am |
| Existing customers - Looking for a new mortgage deal | 0845 845 0440 | Mon to Fri 8am to 7pm, Wed from 10am |
| Financial Advisers / Mortgage Intermediaries | 0845 845 0110 | Mon to Fri 8am to 7pm, Wed from 10am |
| New customers - Savings Accounts | 0845 757 3444 | Mon to Fri 8am to 9pm, Wed from 10am |
| Existing customers - Savings Accounts | 0845 845 0829 Choose option 1. |
Mon to Fri 8am to 9pm, Wed from 10am |
| Policy Loans | 0845 845 0829 Choose option 3. |
Mon to Fri 8am to 9pm, Wed from 10am |
| New and existing Internet Banking customers – Savings and Mortgages | 0845 757 3444 Choose option 1 for Savings or option 2 for Mortgages. |
Mon to Fri 8am to 9pm, Wed from 10am |
Numbers beginning with 0845, calls are charged at local rates. Telephone calls may be monitored and recorded to help improve our service.
Contact a Financial Adviser
To
find a Financial Adviser local to you, visit Unbiased, the website run by IFA Promotion Ltd
, who are responsible for promoting financial
advice in the UK. Before your first meeting, see our helpful
tips on Choosing a Financial Adviser.
, who are responsible for promoting financial
advice in the UK. Before your first meeting, see our helpful
tips on Choosing a Financial Adviser. 
