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Existing Customers - Mortgages

How to apply to switch

You can apply to switch to a new rate online or through a mortgage adviser. However you choose to apply, we'll offer you the same options.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.


Apply online

This option is right for you if:

  • You don't need to talk to a mortgage adviser for advice
  • Your current rate is expiring in less than three months
  • You don't want to make any other changes to your mortgage
  • Your current loan amount is less than £350,000
  • No part of your mortgage is Interest Only

To apply online you'll need your 11 digit mortgage account number to hand. You'll be able to view all the interest rates available, and you'll need to decide which one is right for you.

apply


Apply using a mortgage adviser

This option is right for you if:

  • You need to talk to a mortgage adviser for advice
  • Any part of your mortgage is Interest Only
  • You want to make any other changes to your mortgage
  • Your current loan amount is more than £350,000
  • You currently have a Guarantor or Graduate mortgage

If you already have a mortgage adviser you should contact them, or you can find a mortgage adviser. Some mortgage advisers charge a fee for their service.

If you have a Retirement Home Plan or Lifetime Mortgage call our customer service team on 0345 845 0829.