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Existing Customers - Mortgages

Costs, charges and legal proceedings

Costs and charges

If your mortgage goes into arrears, we may charge you for administration and legal costs. We’ll tell you the amount you’ll have to pay.

Legal proceedings

If we can’t agree on a solution with you to clear your arrears, we may go to court to start proceedings to repossess your home. If proceedings take place, it’s strongly recommended that you attend the court and that you seek independent debt advice.

The commencement of court proceedings does not necessarily mean that we’ll repossess your home. We’ll keep trying to solve the problem with you. Repossession is a last resort.

If your home is repossessed, we’ll give you advice about getting in touch with your local authority to see if they can find you somewhere else to live.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.