Frequently asked questions

Our FAQs provide answers to the questions we're asked most about Internet Banking. You can also view our Welcome to Internet Banking guide (PDF, 598KB), which is full of information to help you get the most out of banking online.

Scottish Widows Bank is a trading name of Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.