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Jackie Leiper

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Scottish Widows

Jackie LeiperJackie Leiper is the Director of Employer Relationships at Scottish Widows and is responsible for leading the development of employer franchise, whilst also managing the relationships for top employer customers and leading the implementation of auto enrolment. Jackie has extensive experience in managing BPO relationships, multi-site operational management and customer relationships. Before joining Scottish Widows in January 2014, Jackie was the Head of Operations at Lloyds Banking Group, leading the operational management of Lloyds Banking Group's Life, Pensions and Investment 'open book' products. Other previous appointments include Head of Customer Response Unit at Capita Life & Pensions and Head of Voice at Prudential.